Privacy Policy

1. Information We May Collect

We may collect information that visitors voluntarily provide while requesting flight information or booking assistance.

• Full name.
• Telephone number.
• Email address, where voluntarily provided.
• Departure city or airport.
• Destination city or airport.
• Preferred departure and return dates.
• Trip type, including one-way, round-trip or multi-city.
• Number of travelers.
• Preferred cabin category.
• General seating or baggage requirements.
• Other information included in a travel request.

2. Automatically Collected Information

When visitors access this website, limited technical information may be collected automatically through standard website technologies.

This may include browser type, device type, operating system, approximate location, IP address, referring page, pages visited, time spent on the website and general interaction information.

3. How Information Is Used

Information collected through this website may be used to:

• Respond to flight booking assistance requests.
• Understand intended travel routes and dates.
• Review one-way, round-trip or multi-city requirements.
• Provide general route and schedule guidance.
• Provide cabin, baggage and seating information.
• Improve website functionality and user experience.
• Prevent spam, fraud and website misuse.
• Investigate technical or security incidents.
• Comply with applicable legal obligations.

4. Flight Booking Assistance

Information relating to departure locations, destinations, travel dates, passenger numbers and cabin preferences may be used to understand a visitor's travel requirements.

Submitting a travel request does not guarantee a specific fare, seat, route or confirmed reservation. Flight availability and pricing may change until the applicable provider confirms the booking.

5. Passenger Information

Users are responsible for ensuring that passenger information is complete and accurate. Passenger names should match the identification documents that will be used during travel.

Users should avoid submitting sensitive information that is unnecessary for a general flight enquiry.

6. Payment Information

Payment information may be processed by an independent airline, payment processor, booking platform or travel service provider.

Users should not submit complete payment card information through unsecured email, general website messages or unprotected communication channels.

The applicable provider's own privacy policy and payment terms may apply to payment transactions.

7. Cookies and Similar Technologies

This website may use cookies, pixels, browser storage or similar technologies to support essential functionality, remember preferences and measure website usage.

Users may manage or disable cookies through their browser settings. Disabling some cookies may affect certain website features.

8. Website Analytics

Analytics tools may be used to understand how visitors arrive at and interact with the website.

Analytics information may include page views, session duration, device details and general interaction patterns. This information may be used to improve website performance and content.

9. Information Sharing

Information may be shared only when reasonably necessary to provide requested services, operate the website or comply with legal obligations.

Information may be shared with:

• Airlines and transportation providers.
• Flight booking platforms.
• Payment processors.
• Website hosting providers.
• Analytics and security services.
• Customer-support technology providers.
• Government authorities where legally required.

10. Sale of Personal Information

SkyWorld does not sell personal information in exchange for monetary payment.

Information may still be processed by service providers that support hosting, communications, analytics, security or travel assistance functions.

11. Third-Party Providers and Links

This website may include links or references to airlines, airports, accommodation providers, payment services or other travel-related websites.

These third parties operate independently and maintain their own privacy policies, security procedures and information practices.

SkyWorld is not responsible for the privacy or security practices of third-party websites.

12. Data Security

Reasonable administrative, technical and organizational safeguards may be used to protect information against unauthorized access, disclosure, alteration, loss or misuse.

However, no internet transmission, telephone communication or electronic storage system can be guaranteed to be completely secure.